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1 – 1 of 1Hsin-Yuan Chang, Ming-Yu Wu and Dwan-Fang Sheu
– The purpose of this paper is to explore how the nursing division supervisors at hospitals perceive intellectual capital (IC) and identify the relative importance of IC factors.
Abstract
Purpose
The purpose of this paper is to explore how the nursing division supervisors at hospitals perceive intellectual capital (IC) and identify the relative importance of IC factors.
Design/methodology/approach
Using literature review combined with experts’ viewpoints, IC is divided into four main structures and adopted them as the measurement criteria. A set of criteria that measure the hospital nursing division's IC was established using the Fuzzy Delphi Method, by the expert questionnaire given out to nursing division supervisors at large-scale teaching hospitals.
Findings
The research results will hopefully help the management of medical institutions make decisions and input more resources in the “structural capital” perspective of their respective nursing divisions.
Originality/value
Hospitals in Taiwan may improve in performance and medical services quality.
Details